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Senior Support Network Engineer

1 hour, 52 minutes ago
Pakistan, Kenya, South Africa
Full-time
Senior
Network Engineer
DevOps and Infrastructure
AWS Azure Cisco Salesforce
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 370

Description

  • Provide technical support to U.S.-based B2B customers.
  • Configure, manage, and troubleshoot MikroTik and Cisco routers and switches across ISP networks.
  • Monitor network performance, respond to outages, and maintain high network availability.
  • Diagnose and resolve complex routing, switching, and wireless connectivity issues.
  • Plan, deploy, and troubleshoot Fixed Wireless Access infrastructure.
  • Support Point-to-Point and Point-to-Multipoint wireless links.
  • Maintain wireless solutions including managed Wi-Fi, Starlink, wireless mesh, and backhaul systems.
  • Implement and maintain OSPF and BGP routing across ISP infrastructure.
  • Optimize network performance and stability.
  • Collaborate with internal teams to maintain reliable network operations.

Requirements

  • Flawless written and verbal English communication skills.
  • Experience in customer-facing technical support roles.
  • Hands-on experience with fixed wireless or WISP technologies.
  • Experience with Starlink, managed Wi-Fi, Cambium, Ubiquiti/UniFi, and Siklu/Ceragon platforms.
  • Strong experience configuring and troubleshooting MikroTik and Cisco equipment.
  • Experience implementing and supporting OSPF and BGP.
  • Experience deploying and troubleshooting PTP and PTMP wireless networks.
  • Strong troubleshooting and problem-solving skills.
  • Cloud networking experience with AWS, Azure, GCP, or similar platforms preferred.
  • ITSM experience, preferably with Salesforce, and familiarity with 4G/5G networking or Peplink SD-WAN preferred; CCNA, Network+, or equivalent certification is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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