Receptionist (Construction)

4 hours, 10 minutes ago
Full-time
Mid Level
Customer and Technical Support
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Handle inbound calls from website leads and qualify their needs.
  • Follow up with interested prospects who have not yet converted.
  • Conduct structured cold-calling campaigns for roofing and custom home services.
  • Schedule consultations and site visits while coordinating team availability.
  • Track calls, outcomes, follow-up actions, and lead status in CRM or scheduling tools.
  • Answer basic questions and represent the company professionally.
  • Prioritize new leads, identify hot prospects, and escalate important customer situations.
  • Maintain close communication with the internal team while working independently.

Requirements

  • Experience in reception, call center, customer service, or inside sales with significant phone-based work.
  • Confidence handling both inbound and outbound calls.
  • Ability to conduct cold calls independently and handle rejection consistently.
  • Strong spoken and written English, clear pronunciation, and active listening skills.
  • Ability to keep callers engaged and guide conversations effectively.
  • Comfort using CRM or scheduling tools to manage appointments and call records.
  • Reliable home office with stable internet, quality headset, and quiet calling environment.
  • Strong organization, documentation, ownership, and professional communication skills.
  • Specific platform experience is preferred.

Benefits

  • Full-time remote position.
  • U.S. business hours schedule.
  • Independent work with ongoing communication with the internal team.

Interested in this position?

Apply directly on the company website

Apply Now

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