Community Manager

16 hours, 12 minutes ago
Full-time
Mid Level
Marketing and Growth
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Manage daily community conversations and participation in Slack.
  • Initiate discussions and maintain an active, welcoming community environment.
  • Respond promptly to member questions, requests, and conversations.
  • Introduce members to one another and facilitate peer networking opportunities.
  • Conduct regular member check-ins to gather feedback and assess satisfaction.
  • Identify disengaged members and proactively re-engage them.
  • Coordinate member-facing events, including retreats, dinners, virtual meetups, and networking sessions.
  • Handle event logistics, scheduling, communication, and follow-through.
  • Track engagement metrics and maintain organized reporting on community activity.
  • Analyze survey and feedback data and share actionable insights with leadership.

Requirements

  • Excellent spoken and written English with a neutral, U.S.-friendly accent.
  • Strong interpersonal and relationship-building abilities.
  • Experience coordinating or supporting member-facing events or communities.
  • Strong communication and stakeholder management skills.
  • Comfortable using Slack, Zoom, Google Workspace, and other digital collaboration tools.
  • Reliable high-speed internet and a professional remote work setup.
  • Availability to work U.S. business hours across ET–PT time zones.
  • Previous experience in community management, customer success, member success, or relationship management is preferred.
  • Background in event coordination, hospitality, customer support, or networking communities is preferred.
  • Familiarity with Slack, Typeform, and community engagement platforms is preferred.
  • Experience supporting U.S.-based clients or understanding U.S. communication styles is preferred.
  • Proven success improving member engagement, satisfaction, or retention metrics is preferred.
  • Experience in entrepreneurial, coaching, mastermind, or private membership communities is preferred.

Benefits

  • Full-time remote position.
  • Work schedule aligned to U.S. business hours.
  • Remote location preference for LATAM or Africa candidates.
  • Opportunity to support a private entrepreneur community and member experience initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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