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Site Reliability Engineering (SRE) Leader

23 hours, 36 minutes ago
United Kingdom
Full-time
Lead
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS Docker Kubernetes
Apply Now
PatSnap

PatSnap

PatSnap is a leading global patent and innovation database that uses deep learning algorithms to provide game-changing insights for innovation teams, revolutionizing collaboration and decision-making in the innovation lifecycle.

Internet Software & Services
251-1K
Founded 2007
$352M raised
View All Jobs 7

Description

  • Build, lead, and develop the UK SRE team by establishing operational standards, best practices, and reliability goals.
  • Define and drive the operational strategy for the global SaaS platform.
  • Ensure high availability, stability, security, and performance of business-critical platforms and services.
  • Lead major incident management as the senior escalation point during critical production events.
  • Establish and monitor reliability metrics, including SLIs, SLOs, and operational KPIs.
  • Drive automation across infrastructure, deployments, monitoring, and operational workflows.
  • Champion the adoption of AI-powered operations to improve engineering productivity and operational excellence.
  • Partner with Engineering, Product, Security, and Infrastructure teams to improve architecture, scalability, and operational readiness.
  • Lead disaster recovery planning, operational resilience initiatives, and platform risk management.
  • Evaluate emerging cloud, AI, and platform technologies to support continuous improvement.

Requirements

  • Bachelor’s degree in Computer Science or a related field.
  • At least 8 years of experience in DevOps, SRE, or infrastructure operations.
  • Proven experience leading technical teams and managing production environments at scale.
  • Strong expertise in cloud platforms, with AWS preferred.
  • Experience with Kubernetes, Docker, CI/CD pipelines, Infrastructure as Code, and observability platforms.
  • Deep understanding of distributed systems, high-availability architectures, and large-scale SaaS environments.
  • Experience driving automation and operational excellence initiatives.
  • Hands-on experience using AI tools such as ChatGPT, Claude, GitHub Copilot, Codex, or similar technologies.
  • Strong problem-solving, leadership, communication, and stakeholder management skills.
  • Fluent in English; Mandarin is highly desirable for collaboration across regions.

Benefits

  • Work for a pre-IPO, global company with a $1B valuation and strong growth ahead.
  • Join a company trusted by more than 15,000 organisations worldwide.
  • Opportunity to shape an AI-powered SRE function and influence engineering strategy.
  • Collaborate with teams across the UK, Singapore, China, and other global locations.
  • Be part of a diverse team with offices in Singapore, Toronto, London, and Shanghai, plus remote teams in the US.
  • Equal opportunity employer with accommodations available during the interview process.

Interested in this position?

Apply directly on the company website

Apply Now

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