Host Activations Agent

18 hours, 40 minutes ago
Contract
Entry Level
Customer and Technical Support
PadSplit

PadSplit

PadSplit offers clean, modern furnished rooms for rent at an affordable weekly fee, including utilities, WiFi, laundry access, and 24/7 telemedicine service. They are disrupting the affordable housing industry by creating safe, attractive co-living env...

Family Services
51-250
$35M raised

Description

  • Manage the property onboarding checklist and ensure all activation milestones are completed on time.
  • Collaborate with Account Executives and Customer Success Managers to resolve listing issues such as missing details or incorrect pricing.
  • Verify that each listing meets PadSplit’s property quality standards before it goes live.
  • Confirm that all activation requirements are complete, including host lease documents, host training link, Salesforce commission tracker, and accurate listing details.
  • Support the overall property activation process to ensure a smooth and timely go-live.
  • Maintain high responsiveness in Slack throughout the day to communicate updates, resolve issues quickly, and coordinate with internal teams.
  • Meet or exceed internal targets for property activation speed and quality.

Requirements

  • Strong English communication skills, both written and verbal.
  • A strong sense of ownership and accountability for completing work accurately and efficiently.
  • Ability to learn continuously, adapt quickly to new tools and technologies, and build knowledge of the U.S. real estate business.
  • Detail-oriented approach with the ability to follow a structured onboarding process and spot opportunities for improvement.
  • High energy and resilience to thrive in a fast-paced, fully remote startup environment where priorities can shift quickly.
  • Excellent organizational and time management skills to manage multiple activations and competing priorities.
  • Critical thinking and problem-solving skills to handle complex or unexpected situations confidently.
  • Comfortable and professional when interacting with Account Executives and Host Success Managers, with the ability to build trust through empathy.
  • Open to supporting weekend work.
  • Must be eligible to work as a remote contract hire in the Philippines.

Benefits

  • Remote contract position.
  • Compensation of $12,000 a year.
  • Opportunity to work on PadSplit’s mission of expanding affordable housing.
  • AI-supported hiring process with human final decision-making.
  • Structured interview process with multiple stages.

Interested in this position?

Apply directly on the company website

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