Staff Software Engineer (Full-stack), Technical Support

1 hour, 59 minutes ago
Full-time
Lead
Software Development
Outreach

Outreach

Outreach offers an AI-powered revenue workflow platform designed to enhance the productivity of sales, marketing, RevOps, and go-to-market teams by automating processes that help in efficiently managing accounts, forecasting, and closing deals.

Internet Software & Services
1K-5K
Founded 2014
$489M raised

Description

  • Design, build, and maintain backend services using Python.
  • Develop and evolve RESTful APIs used by frontend and internal tools.
  • Build data ingestion and processing pipelines for emails, chat transcripts, call or meeting transcripts, and internal documentation.
  • Contribute to GenAI workflows such as retrieval, summarization, and reasoning.
  • Ensure backend services are reliable, observable, and production-ready.
  • Build and modify frontend components for internal tools when needed.
  • Implement simple, intuitive workflows for submitting issues, viewing AI-generated insights, and navigating supporting data and sources.
  • Integrate frontend components cleanly with backend APIs.
  • Write clean, maintainable, and well-tested code across the stack.
  • Participate in code reviews and follow best practices for error handling, logging, and testing.

Requirements

  • 8–10+ years of backend software engineering experience.
  • Deep expertise in Python for building production backend systems.
  • Experience building and consuming RESTful APIs.
  • Working experience with at least one modern frontend framework such as React, Vue, or similar.
  • Comfort working across backend and frontend codebases as needed.
  • Experience working in cloud environments such as AWS, Azure, or GCP.
  • Experience in teams that practice code reviews, CI/CD, and shared ownership of services.
  • Experience building internal tools or platforms.
  • Exposure to GenAI or LLM-based systems.
  • Familiarity with frontend UX considerations for operational users.
  • Experience handling unstructured data or search-driven interfaces.
  • Knowledge of authentication, authorization, and role-based access control.

Interested in this position?

Apply directly on the company website

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