Senior Director, Provider Experience

1 day, 13 hours ago
Full-time
Executive
Product Management
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Develop a framework and measures to understand provider experience and quantify its impact on Oscar’s network.
  • Serve as the internal and external voice and advocate for the provider experience.
  • Define and shape the Oscar Provider Experience strategy and collaborate with leaders to identify strategic opportunities and build the roadmap.
  • Lead execution of multiple simultaneous, high-visibility strategic projects and partner with cross-functional leaders to operationalize recommendations.
  • Foster relationships with subject matter experts and functional leaders to surface provider problems and drive alignment around the strategic vision.
  • Communicate goals and findings effectively and drive organizational change management to implement solutions.
  • Maintain deep knowledge of the healthcare market and provider experience industry, monitoring vendor innovation, regulatory changes, and competitor models.
  • Leverage data to drive insights, perform root cause analysis, and conduct ROI assessments.
  • Recruit, lead, and develop a team focused on delivering high-impact outcomes.
  • Ensure compliance with applicable laws and regulations relevant to provider experience initiatives.

Requirements

  • A bachelor's degree or commensurate 4 years of experience.
  • 15+ years of experience, including 10+ years in healthcare consulting or a strategic role within the healthcare industry.
  • 7+ years of experience collaborating with and influencing executive-level stakeholders.
  • 5+ years of experience defining and deploying company-level strategies.
  • Ability to lead multiple high-visibility cross-functional projects and manage stakeholder alignment.
  • Experience using data for insights, root cause analysis, and ROI assessment.
  • Comfort working in a fast-paced environment and driving organizational change.
  • This remote role is open to candidates who reside in Dallas, Texas.
  • Bonus: Master’s degree from a top-tier program in business, health administration, or a related field.

Benefits

  • Base pay range: $196,732–$258,211 per year.
  • Company equity grants (stock) and eligibility for annual performance bonuses.
  • Participation in Oscar’s unlimited vacation program.
  • Medical, dental, and vision benefits.
  • Paid parental leave, 11 paid holidays, and paid sick time.
  • 401(k) plan participation and life & disability insurance.
  • Paid wellness time and wellness reimbursements.
  • Fully remote position with potential for future hybrid model tied to metro-area hub.

Interested in this position?

Apply directly on the company website

Apply Now

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