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(Sr.) RCM Associate

1 month, 2 weeks ago
United States
Full-time
Junior
Operations Specialist
Operations
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Nourish

Nourish

Nourish is an online tool advocating awareness and action for sustainable systems thinking in the communication design community. They provide tools, resources, case studies, articles, and a blog to help designers implement more sustainable strategies....

Software
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Description

  • Manage high volumes of patient-facing and internal billing inquiries, including denials, patient responsibility questions, and insurance coverage verifications.
  • Work claims end-to-end through the clearinghouse and coordinate with stakeholders to ensure a smooth billing experience.
  • Support efforts to streamline revenue cycle operations by identifying automation opportunities, recommending new tools, and optimizing workflows.
  • Assist with ad hoc revenue cycle projects, including payer-specific billing initiatives and new service line expansions.
  • Develop and maintain standard operating procedures for revenue cycle workflows and proactively identify process gaps.
  • Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve issues.
  • Partner with Product and Engineering to test, evaluate, and improve AI-powered billing tools and automation.
  • Support consistent, reliable execution of billing and revenue cycle processes as the company scales.

Requirements

  • 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.
  • Familiarity with insurance billing workflows, including claim submission, denial management, ERA reconciliation, and payer communications.
  • Patient-first communication style with the ability to be professional, empathetic, and de-escalate billing concerns.
  • Strong organization, attention to detail, and follow-through.
  • Comfort managing multiple tasks and prioritizing effectively in a dynamic environment.
  • Proactive mindset with an eagerness to learn, take ownership, and solve problems.
  • Interest in technology and automation, including comfort shaping how AI tools are built and used.
  • Must be legally authorized to work in the U.S.
  • NYC-based or remote candidates are eligible for this full-time role.

Benefits

  • Full-time role with the option to work remotely or be based in NYC.
  • Opportunity to work on AI-powered billing tools and automation in a fast-growing healthcare company.
  • Mission-driven work focused on improving access to care and reducing billing barriers for patients.

Interested in this position?

Apply directly on the company website

Apply Now

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