People Operations Manager

1 month ago
Full-time
Senior
HR and Recruiting
Nift

Nift

Nift is a neighborhood gift network that connects customers with local businesses, offering a unique way for businesses to get discovered and rewarded.

Professional Services
11-50
Founded 2014
$20M raised

Description

  • Own onboarding and offboarding across the U.S. PEO (Rippling) and international EORs, including role changes, promotions, compensation updates, PIPs, and terminations.
  • Serve as the first-line point of contact for employee questions or issues and support investigations into performance concerns and complaints.
  • Partner with Legal on sensitive employee matters and exits, and handle terminations independently when needed.
  • Act as the day-to-day owner of the U.S. Rippling PEO relationship, coordinating benefits, payroll, and compliance.
  • Manage international EOR relationships (contracts, benefits explanations, and local compliance) and troubleshoot cross-border issues without unnecessary escalation.
  • Maintain employment verification, personnel files, and documentation across jurisdictions to ensure records are complete, defensible, audit-ready, and compliant.
  • Own annual benefits renewal and employee communications related to benefits.
  • Maintain compensation bands and benchmarking (e.g., Radford, Pave, Carta) and support offer and promotion compensation decisions with data.
  • Design and run performance review cycles (annual or biannual) and build simple, durable HR processes that managers can use.
  • Collaborate closely with Finance, Legal, and Talent Acquisition on cross-functional HR needs.

Requirements

  • 5–10+ years of hands-on HR / People Operations experience.
  • Direct experience managing a U.S. PEO (Rippling) and at least one international EOR.
  • Deep familiarity with benefits, compensation, and performance review cycles.
  • Experience handling terminations and sensitive employee matters independently.
  • Experience in a startup or high-growth company (preferred headcount range: 25–150 employees).
  • Proven experience building scalable HR processes from scratch.
  • Comfortable partnering closely with Finance and Legal stakeholders.
  • Strong judgment and an ownership mindset: proactive, self-driven, simplifies processes, and knows when to escalate.
  • Familiarity with compensation benchmarking tools and providers (Radford, Pave, Carta) and payroll/PEO systems (Rippling).
  • Experience managing international HR across jurisdictions such as Australia, Canada, Israel, and the UK (via EORs) is a plus.

Benefits

  • Competitive compensation and the potential for company equity for full-time employees.
  • Comprehensive benefits including 401(k) with 4% match and Medical/Dental/Vision coverage.
  • Flexible remote work.
  • Unlimited Responsible PTO.
  • Opportunity to join a cash-flow-positive, high-growth company and have direct impact on revenue and scale.

Interested in this position?

Apply directly on the company website

Apply Now

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