Dutch Speaking - Customer Care Agent iGaming in Malta - Relocation Included

1 week, 3 days ago
Full-time
Junior
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Assist Dutch-speaking customers via chat, email, and phone.
  • Handle customer inquiries and provide prompt resolutions.
  • Troubleshoot customer issues across the gaming platforms and services.
  • Educate customers about gaming services and offerings.
  • Document customer interactions and feedback accurately.
  • Collaborate with the team to improve customer service experiences.
  • Participate in ongoing training to improve product knowledge and service skills.

Requirements

  • Native or fluent Dutch and proficient English.
  • Experience in customer service or support roles is advantageous.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic and fast-paced environment.
  • Familiarity with customer support technologies is a plus.
  • Willingness to relocate to Malta.
  • Interest in gaming and knowledge of the iGaming industry is beneficial.

Benefits

  • Yearly salary of €26,000 excluding bonuses.
  • Competitive performance bonuses.
  • Health care benefits and numerous discounts.
  • Fully paid training by certified instructors.
  • Relocation package reviewed on a case-by-case basis.
  • International and diverse work environment.
  • Career growth opportunities in a renowned iGaming company.
  • State-of-the-art premises with relaxing break areas.

Interested in this position?

Apply directly on the company website

Apply Now

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