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ServiceNow Senior Software Engineer - TSM/OMT

3 hours, 34 minutes ago
India
Senior
Software Engineer
Software Development
REST API
Apply Now
NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016
View All Jobs 37

Description

  • Develop customer applications for work order management, scheduling, and dispatch using ServiceNow TSM/OMT.
  • Collaborate with stakeholders to identify required functionality within custom ServiceNow instances.
  • Enhance ServiceNow event rules to support accurate CMDB binding.
  • Work with technical SMEs to gather environment information for service mapping and event management.
  • Install, configure, and integrate ServiceNow TSM/OMT products, including discovery, service mapping, certification management, Service Graph Connectors, and multisource CMDB.
  • Configure and maintain MID servers, identification rules, discovery patterns, and service mapping environments.
  • Migrate service mapping patterns between environments and support multi-tier service discovery.
  • Prevent duplicate configuration items using CI identifiers.

Requirements

  • Experience with ServiceNow TSM/OMT.
  • Ability to communicate and implement TSM/OMT solutions.
  • Experience developing interfaces for different user audiences through custom applications or Service Portals.
  • Experience integrating logic and functional components with ServiceNow internal services and REST APIs.
  • Knowledge of enterprise service-oriented and distributed application architecture.
  • Understanding of credential-less and credential-based Discovery.
  • Experience extending Horizontal Discovery with custom infrastructure and application patterns.
  • Proficiency with Service Mapping command-line tools, identification rules, and advanced pattern configuration.
  • Ability to configure, manage, and maintain MID servers.
  • Commitment to collaboration, innovation, diversity, and an inclusive workplace.

Benefits

  • Healthy work-life balance.
  • Collaborative and innovative work culture.
  • Professional growth support for individuals and teams.
  • Diversity, inclusion, and equal employment opportunity.
  • Workplace accommodations available for individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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