Product Owner, AI & Agentforce Delivery

2 hours, 30 minutes ago
Full-time
Senior
Product Management
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016

Description

  • Manage the overall delivery of Agentforce implementation projects as both product owner and project manager.
  • Guide customers and internal teams in defining use cases and business outcomes.
  • Transition customers from sales into delivery by reviewing SOWs, partner-funding POs, project roles, and kickoff activities.
  • Plan, monitor, and manage project financials, scope, and schedule to keep work on track.
  • Serve as the primary day-to-day point of contact for clients and manage project operations and relationships.
  • Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders.
  • Manage project team members in the delivery of the solution.
  • Read out documented and measured outcomes for live solutions prior to project closeout.
  • Drive internal Agentforce initiatives by developing reusable assets and solutions that improve innovation and efficiency.

Requirements

  • 5+ years of experience as a delivery leader overseeing AI-related business solution implementations on Salesforce or AWS across all phases of project delivery.
  • Outstanding verbal and written communication skills for audiences at all levels.
  • Experience working in a professional services or consulting environment.
  • Experience leading delivery as a project manager or scrum leader.
  • Experience with estimation, sizing, SOWs, and Change Order contracting.
  • Certified Salesforce Admin plus Sales Cloud or Service Cloud Consultant certifications.
  • Demonstrated track record of writing SOWs and Change Requests and managing scope.
  • Bachelor’s degree in Business, Engineering, Information Technology, or Management (preferred).

Benefits

  • Remote and in-person work options, including regional hubs and a large remote workforce.
  • Flexible work culture that supports personal commitments and non-traditional schedules.
  • Up to 25% travel for certain roles.
  • A collaborative culture with town halls and company meetings that encourage feedback and transparency.
  • Regular team celebrations and a fun workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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