Product Owner, AI & Agentforce Delivery

23 hours, 47 minutes ago
Full-time
Senior
Product Management
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016

Description

  • Lead the overall delivery of targeted Agentforce projects, serving as both product owner and day-to-day project manager.
  • Guide customers and internal teams in defining use cases and desired business outcomes.
  • Transition customers from sales into delivery by reviewing the SOW, partner-funding POs, defining roles, and facilitating kickoff and onboarding.
  • Plan, monitor, and manage project financials, scope, and schedule to keep assigned projects on track.
  • Serve as the primary point of contact for clients on operational and delivery matters.
  • Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders.
  • Manage internal project team members in delivering the solution.
  • Document and report measured outcomes for live solutions prior to project closeout.
  • Drive internal initiatives to improve innovation and efficiency through reusable assets and solutions.

Requirements

  • 5+ years of experience leading AI-related business solution implementations on Salesforce or AWS across all phases of project delivery.
  • Outstanding verbal and written communication skills for audiences at all levels.
  • Experience working in a professional services or consulting environment.
  • Experience leading delivery as a project manager or scrum leader.
  • Experience with estimation, sizing, and SOW/Change Order contracting.
  • Certified Salesforce Admin plus Sales Cloud or Service Cloud Consultant certifications.
  • Demonstrated experience writing SOWs and change requests and managing scope.
  • Bachelor’s degree in Business, Engineering, Information Technology, or Management (preferred).

Benefits

  • Remote and in-person work options, with over half of the team working remotely.
  • Up to 25% travel for certain roles.
  • Flexible work culture that supports personal obligations and values results over hours worked.
  • Collaborative culture with executive town halls and open feedback channels.
  • Regular team celebrations and social events that encourage connection and fun.

Interested in this position?

Apply directly on the company website

Apply Now

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