IT Support Specialist

3 days, 15 hours ago
Full-time
Mid Level
DevOps and Infrastructure
NeoWork

NeoWork

NeoWork provides offshoring, nearshoring, and outsourcing solutions to help businesses hire top global talent and enhance their operational capabilities across various fields, including software engineering, data science, and support services.

Professional Services
51-250
Founded 2017

Description

  • Provide daily technical support to internal remote teams.
  • Troubleshoot and resolve hardware, software, and access-related issues.
  • Maintain and update IT tools, systems, and user accounts.
  • Set up and configure computers, networks, and SaaS platforms.
  • Ensure adherence to IT and data security best practices.
  • Collaborate with management to improve IT processes continuously.

Requirements

  • At least 3 years of experience in IT Support or as an IT Generalist.
  • Strong troubleshooting and diagnostic skills across hardware, software, and access systems.
  • Experience supporting remote teams and managing SaaS tools.
  • Familiarity with basic networking concepts and security best practices.
  • Excellent written English and clear communication skills.
  • Strong problem-solving mindset with a proactive approach.

Benefits

  • Competitive salary package.
  • HMO coverage.
  • Paid Time Off (PTO).
  • Gym and wellness allowance.
  • Collaborative, remote-first work culture.

Interested in this position?

Apply directly on the company website

Apply Now

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