Operations Coordinator, Outbound

2 hours, 9 minutes ago
Full-time
Lead
Operations
NABIS

NABIS

Nabis is the #1 licensed cannabis wholesaling platform in California, offering a one-stop shop for cannabis wholesale with the largest portfolio of brands, lightning-fast services, and cutting-edge technology to support strategic scaling.

Distributors
51-250
Founded 2018
$44M raised

Description

  • Own outbound execution to meet daily pick, pack, and dispatch timelines.
  • Lead floor workflow by prioritizing work and keeping the team aligned to daily goals.
  • Perform and oversee picking, packing, and shipping with SKU, batch, and quantity verification.
  • Maintain accountability for order accuracy by minimizing mispicks, mispacks, and delays.
  • Own exceptions and order edits, including resolving picking and packing issues.
  • Use the Mispick Workflow and support system updates to maintain order accuracy.
  • Communicate issues and changes to customer experience teams or brands and ensure full resolution.
  • Maintain organization of packing and staging areas.
  • Coordinate with Inventory, QA, and Dispatch teams to keep fulfillment running smoothly.
  • Provide on-the-floor guidance, support, training, and process improvement input to associates.

Requirements

  • Ability to lift 50 lbs. and bend, stretch, and twist as needed.
  • Ability to pass a pre-employment background check.
  • Ability to work occasional evening and weekend shifts.
  • Must be at least 21 years of age or older.
  • Strong verbal and written communication skills.
  • Basic math skills.
  • Exceptional customer service skills.
  • Excellent judgment, work ethic, professionalism, patience, and a process-driven approach.
  • Adaptability, low ego, high attention to detail, and a can-do team-player attitude.
  • Computer skills.
  • Cannabis experience is a plus.

Benefits

  • Competitive pay starting at $23 per hour, paid weekly.
  • Medical, dental, and vision coverage offered to all full-time employees.
  • Opportunity to work at a fast-growing cannabis startup.
  • Fun, energetic team culture with well-rounded coworkers.

Interested in this position?

Apply directly on the company website

Apply Now

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