BMC helix consultant

1 week ago
Junior
Project and Program Management
Muller

Muller

Muller's Solutions is a fast-moving tech company that offers a diverse range of solutions, including SAP resourcing, tech recruitment, and outsourcing services. With a global talent pool and locations in Berlin, Dubai, Riyadh, and Cairo, we help client...

Internet Software & Services

Description

  • Engage with clients to gather and analyze business requirements for BMC Helix solutions.
  • Develop tailored BMC Helix solutions that improve client business processes.
  • Implement and configure BMC Helix applications according to client specifications.
  • Provide technical support and troubleshooting for BMC Helix solutions.
  • Train end-users and provide ongoing support to support client satisfaction.
  • Document processes, configurations, and modifications to the Helix platform.
  • Stay current on BMC Helix updates, features, and best practices.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in a consulting role focused on BMC Helix.
  • Strong understanding of BMC Helix features and functionalities.
  • Experience with application implementation and support in a client-facing role.
  • Excellent communication and interpersonal skills for client collaboration.
  • Strong problem-solving skills and a proactive approach to client support.
  • Ability to work independently and manage multiple priorities in a remote environment.
  • BMC Helix certifications are a plus.

Interested in this position?

Apply directly on the company website

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