Payment Operations Analyst (Eastern Hours)

4 hours, 9 minutes ago
Full-time
Junior
Operations
MoonPay

MoonPay

MoonPay is a specialist provider and operator of multiple, alternative digital payment technologies and infrastructure. They offer a total solution for payment requirements, including card issuing, program management, and pay2card services. MoonPay is ...

Diversified Financial Services
251-1K
Founded 2018
$1050M raised

Description

  • Support day-to-day stablecoin mint and burn workflows under strict operational controls.
  • Perform daily mandatory reconciliations across stablecoin issuance products, including end-of-day reconciliation aligned to US banking hours.
  • Execute processes within a four-eyes maker-checker framework and maintain audit-ready evidence.
  • Maintain timestamped operational records and support immutable log requirements for audit and regulatory review.
  • Coordinate with Stablecoin Product, Treasury, Finance, and internal security teams to ensure compliant issuance operations.
  • Investigate and resolve discrepancies across bank accounts, provider balances, internal ledgers, and transaction records.
  • Monitor partner and bank SLAs, escalate deviations, and own resolution of high-impact operational issues.
  • Contribute to SOPs, controls, and process governance to strengthen IPO readiness.
  • Monitor payment health metrics, analyze failures, and support remediation and routing optimization efforts.
  • Build dashboards and visualizations, automate reporting and reconciliation workflows, and improve monitoring and alerting with data teams.

Requirements

  • 2+ years of experience in payment operations, financial operations, reconciliation, or accounting.
  • Stablecoin or crypto experience is a strong plus.
  • Highly detail-oriented with strong operational judgment in high-trust environments.
  • Comfortable working across multiple systems and reconciling disparate data sources.
  • Strong analytical ability to investigate issues, form hypotheses, and validate with data.
  • Clear communicator who can coordinate cross-functionally and escalate effectively.
  • Comfortable operating in a fast-moving environment with high accountability.
  • Bonus: experience in crypto operations, stablecoins, custody, or on-chain workflows.
  • Bonus: familiarity with maker-checker controls, audit evidence standards, or regulated operations.
  • Bonus: working knowledge of SQL, Looker, BigQuery, or similar tooling.

Benefits

  • Competitive salary package.
  • Equity package with ownership for all employees.
  • Pay-for-performance equity bonus.
  • Moonshot award with a $250,000 equity grant for exceptional impact winners.
  • Unlimited holidays.
  • Hybrid working schedule with fully remote or nearby Moonbase options.
  • Private healthcare benefits.
  • Enhanced parental leave.
  • Annual training budget.
  • Home office setup allowance.
  • Remote working allowance for utilities.
  • Monthly budget for MoonPay products and zero-fee crypto transactions.
  • Employee referral programme with a 10K USDC referral reward.
  • Regular remote company offsites for in-person collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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