Legal Deployment Strategist

13 hours, 51 minutes ago
Full-time
Lead
Project and Program Management
Mitratech

Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services
1001-5000
Founded 1987
$3M raised

Description

  • Own end-to-end technical activation of assigned ARIES accounts from kickoff through steady-state adoption.
  • Assess process fit, data readiness, and user proficiency with Account Management and VX/VAC teams before enablement.
  • Coordinate ARIES activation with Services, implementation partners, and VACs during new customer rollouts.
  • Analyze customer legal workflows and translate them into tailored ARIES use cases.
  • Deploy and validate an initial set of 10–15 standard use cases with customers remotely and on site.
  • Validate user access controls and permissions with Engineering and Information Security teams.
  • Monitor platform telemetry, identify adoption risks, and coordinate mitigation plans with internal account teams.
  • Route custom workflow requests outside the starter scope through standard ARIES support models.
  • Share field learnings and high-impact use cases with Product and AI Engineering to inform product roadmaps.
  • Support development of training materials, e-learning courses, and office hours with VX/VAC teams.

Requirements

  • 8+ years of experience in the legal industry, legal technology, or legal operations.
  • Experience with legal workflows such as matter management, e-billing, contract lifecycle management, or legal operations.
  • Background in legal operations, software implementation, solutions consulting, or professional services.
  • Hands-on experience with generative AI applications, including prompt engineering, testing, and output-quality evaluation.
  • Ability to explain AI principles to executive stakeholders, including General Counsel.
  • Experience collaborating with Customer Success, Account Management, implementation partners, and Professional Services.
  • Strong written, verbal, and executive-level presentation skills.
  • Disciplined approach to testing, verifying, and documenting technical use cases.
  • Bachelor’s degree in Business, Information Systems, Legal Studies, Computer Science, or a related field, or equivalent practical experience.
  • Ability to travel up to 25% to customer sites.

Benefits

  • Remote work anywhere in the United States.
  • Anticipated annual base pay of $130,000–$150,000 USD, plus annual bonus eligibility.
  • Health, dental, vision, disability, life, pet insurance, and FSA/HSA options.
  • 401(k) with employer match.
  • Open PTO, 11 paid holidays, and four annual global wellness days.
  • Paid parental leave and employee assistance program.
  • Career advancement, professional development, employee recognition, and LinkedIn Learning access.

Interested in this position?

Apply directly on the company website

Apply Now

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