Romanian Speaking Microsoft Customer Experts - Work In Athens, Greece

42 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide technical support and consultation to Microsoft product users in Romanian.
  • Troubleshoot software and cloud-based IT issues.
  • Collaborate with international teams on complex technical escalations.
  • Document customer interactions and technical solutions in the company database.
  • Stay current with Microsoft software releases and provide accurate guidance.
  • Deliver timely, professional solutions tailored to customer needs.
  • Contribute to improving IT support workflows.

Requirements

  • Native or fluent Romanian, spoken and written.
  • Professional proficiency in English.
  • Valid EU passport.
  • Strong interest in technology and building an IT career.
  • Excellent analytical and problem-solving skills.
  • Previous customer service or technical support experience is preferred.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries.
  • Monthly performance bonus.
  • Fully paid Microsoft product and IT support training.
  • Health insurance and medical coverage.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Work and live in Athens, Greece, with access to a Mediterranean lifestyle and culture.

Interested in this position?

Apply directly on the company website

Apply Now

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