Norwegian Speaking Online Store Advisor For TikTok - Work In Sofia, Bulgaria

4 days, 4 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support for an international retail brand via phone, email, and live chat.
  • Assist with order tracking, returns, and inventory inquiries.
  • Resolve complex customer queries across online and offline retail touchpoints.
  • Recommend products to Norwegian-speaking customers using knowledge of the product catalog.
  • Process secure payments and update customer accounts while following data protection standards.
  • Collaborate with internal teams to resolve logistics and delivery issues.
  • Provide feedback on customer pain points to improve retail service standards.

Requirements

  • Native or fluent Norwegian, both spoken and written.
  • Valid EU passport.
  • Strong communication and retail-focused customer service skills.
  • Previous experience in retail, e-commerce, or client-facing roles preferred.
  • Proficiency with digital platforms, CRM software, and standard office applications.
  • Ability to work effectively in a fast-paced environment.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus based on individual contribution.
  • Career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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