Norwegian Customer Care for Mercedes Cars | Fully Paid Relocation to Athens

22 hours, 18 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Handle customer inquiries for Norwegian-speaking customers.
  • Resolve customer complaints professionally to maintain high customer satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.
  • Act as the face of the company in customer interactions.
  • Provide crucial support to customers throughout their service experience.

Requirements

  • Native-level fluency in Norwegian, both written and spoken, is essential.
  • Minimum English proficiency of B2 is required.
  • Strong communication and problem-solving skills are required.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work effectively in a team-oriented environment.
  • Willingness to relocate and live in Greece is required.
  • Interest in starting a career abroad in a customer support role.
  • Experience in customer care or support is not specified but may be relevant.

Benefits

  • Competitive monthly salary.
  • Two extra salaries per year.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Continuous support before and during relocation to Greece.
  • Fully paid training.
  • Positive international work environment.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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