Nederlands Sprekende Klantenservicemedewerker Automerken - Work Remote In Greece

40 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support through phone, email, and chat.
  • Answer questions about vehicle specifications, service intervals, and dealership locations.
  • Resolve cases involving vehicle maintenance, warranties, and roadside assistance.
  • Record and track customer interactions accurately in the CRM system.
  • Uphold premium customer service standards as a representative of automotive brands.
  • Collaborate with international teams to improve customer experience across European markets.
  • Complete ongoing training on automotive products, innovations, and fleet models.

Requirements

  • Native or fluent Dutch, written and spoken, is mandatory.
  • Professional proficiency in English.
  • Valid EU passport or work permit for Greece.
  • Passion for the automotive industry and a customer-focused approach.
  • Strong communication, empathy, and problem-solving skills.
  • Previous customer-facing experience is advantageous but not required.

Benefits

  • Competitive monthly salary with 13th and 14th salary payments.
  • Monthly performance bonus based on service quality and KPIs.
  • Fully paid relocation package including flights, airport transfer, and initial hotel accommodation.
  • Fully paid professional training on automotive tools and systems.
  • Comprehensive private health insurance.
  • Support finding long-term housing in Greece.
  • Team-building events and career progression opportunities.

Interested in this position?

Apply directly on the company website

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