Italian Speaking Customer Service Agent For Paypal - Work Remote In Greece

1 day, 4 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist Italian-speaking customers with financial transactions and account management.
  • Resolve inquiries involving payment processing, digital wallets, and account security.
  • Follow security protocols and regulatory compliance standards during all interactions.
  • Process account verifications and handle sensitive financial information confidentially.
  • Deliver professional, efficient support to maintain high customer satisfaction.
  • Collaborate with international teams to improve service delivery.
  • Contribute to continuous improvements in customer support workflows.

Requirements

  • Native or fluent Italian, both spoken and written.
  • Professional English proficiency for internal communication.
  • Valid EU passport.
  • Experience in finance, banking, or premium customer service environments.
  • Strong analytical skills and meticulous attention to financial data.
  • Willingness and ability to relocate to Greece.

Benefits

  • Competitive monthly salary.
  • Fully paid finance-industry training.
  • Comprehensive health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Two extra salaries per year, including 13th and 14th salary payments.
  • Career growth opportunities within the global fintech ecosystem.

Interested in this position?

Apply directly on the company website

Apply Now

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