Italian Speaking Customer Service Agent For Imperial - Work Remote In Greece

1 day, 4 hours ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide technical and general assistance for premium consumer electronics products.
  • Manage customer inquiries through phone, email, and live chat.
  • Troubleshoot hardware, software update, and product-feature issues.
  • Record customer interactions accurately in the CRM system.
  • Educate customers about product launches and features.
  • Escalate complex technical faults to the appropriate internal departments.
  • Deliver professional, empathetic, and knowledgeable customer support to build brand loyalty.

Requirements

  • Native or fluent Italian, spoken and written.
  • Valid EU passport.
  • Previous customer-facing experience, preferably in technology or consumer electronics.
  • Strong digital literacy and ability to use multiple software platforms simultaneously.
  • Excellent communication skills and interest in technology and customer care.
  • Willingness to relocate to Greece and work in an international environment.

Benefits

  • Competitive monthly salary.
  • Two additional salaries per year, including 13th and 14th salaries.
  • Fully paid training.
  • Health insurance coverage.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Career progression opportunities in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Support Representative

AssetWatch® 51-250 Construction & Engineering

AssetWatch is hiring a Customer Support Representative to support manufacturers by resolving hardware, network, and software issues while coordinating timely, lasting solutions for external customers.

Salesforce
3 hours, 58 minutes ago

WFH Member Support Representative

Remote client-facing financial services role focused on enrolling and supporting families seeking guidance through web-based presentations and ongoing client service.

3 hours, 58 minutes ago

Policyholder Support Specialist - Work From Home

Remote client-facing financial services representative who enrolls and supports families seeking benefits guidance through web presentations and ongoing client service.

4 hours, 13 minutes ago

Part-Time Work From Home Client Support Representative

Join a fully remote financial services team to enroll and support clients seeking guidance on benefits and financial needs through web presentations and ongoing client relationships.

4 hours, 13 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers