Hungarian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

1 hour, 23 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently to maintain high customer satisfaction.
  • Maintain detailed and accurate records of customer interactions in the CRM system.
  • Collaborate with other teams to escalate and resolve complex cases.
  • Stay up to date on company developments, policies, and product knowledge.

Requirements

  • Fluency in Hungarian, both written and spoken.
  • Proficiency in English is a plus.
  • Experience in customer service roles is preferred but not mandatory.
  • Excellent communication skills and a customer-oriented approach.
  • Ability to handle challenging situations calmly and effectively.
  • Proficiency with CRM systems and standard office software.
  • Self-motivated, reliable, and able to work independently.
  • Willingness to relocate to Bulgaria with paid relocation assistance.
  • Positive attitude and eagerness to contribute to a dynamic team.

Benefits

  • Competitive monthly salary.
  • Monthly performance bonus.
  • €1,500 signing bonus.
  • Relocation package with paid relocation support.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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