German Speaking Customer Agent for AI & Technology - Work Remote In Greece

1 hour, 37 minutes ago
Full-time
Entry Level
Artificial Intelligence and Machine Learning
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide support to German-speaking users of AI and software platforms.
  • Troubleshoot technical issues related to IT software and cloud-based applications.
  • Maintain up-to-date knowledge of AI technologies to deliver accurate resolutions.
  • Document technical feedback and user experience insights for product improvement.
  • Collaborate with cross-functional IT teams to escalate and resolve complex infrastructure issues.
  • Ensure high customer satisfaction while meeting professional quality standards.
  • Participate in ongoing technical training on AI and software tools.

Requirements

  • Native or fluent German, spoken and written.
  • Valid EU passport is mandatory.
  • Strong interest or experience in the IT industry and AI software.
  • Excellent communication skills with a customer-centric mindset.
  • Ability to work remotely from within Greece.
  • Proficiency in English is a significant advantage.

Benefits

  • Competitive monthly salary.
  • 2 extra salaries per year (13th and 14th salary).
  • Monthly performance bonus.
  • Fully paid training on the latest IT tools and AI platforms.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.

Interested in this position?

Apply directly on the company website

Apply Now

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