Croatian Speaking Support Specialist - Work In Sofia - Paid Relocation

1 hour, 54 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to customer inquiries in Croatian via phone, chat, and email promptly and effectively.
  • Provide accurate information and resolve issues related to products or services.
  • Maintain detailed records of customer interactions and follow up on customer concerns.
  • Collaborate with internal teams to resolve complex problems efficiently.
  • Stay updated on company policies, products, and procedures to support customers effectively.
  • Contribute to continuous improvement initiatives within the support team.

Requirements

  • Fluency in Croatian, spoken and written, is required.
  • Proficiency in English is advantageous.
  • Experience in customer support or a related role is preferred.
  • Excellent communication, interpersonal, and problem-solving skills are required.
  • Ability to multitask and adapt in a fast-paced environment.
  • Familiarity with CRM systems and customer service software.
  • A positive attitude, proactive approach, and teamwork orientation are required.
  • Willingness to relocate to Sofia with paid relocation assistance is required.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • 1,500 Euro signing bonus.
  • Fully paid training.
  • Health insurance.
  • Paid relocation assistance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Chat & Community Support Specialist

NoGigiddy 1-10 Professional Services

NoGigiddy is hiring a remote Chat & Community Support Specialist to provide live chat and community support for gig workers using the platform and related earning opportunities.

16 minutes ago

Remote | Customer Support | Cruise Specialist

Aisle and Abroad Travel & Tourism

Remote customer support cruise specialist at a travel company, helping clients plan cruises, manage reservations, and ensure a smooth booking experience from start to finish.

1 hour, 33 minutes ago

Cantonese/Mandarin-Speaking Sales Service Representative

Pavago IT Services

Pavago is hiring a remote Cantonese/Mandarin-speaking Sales Service Representative to handle inbound sales inquiries and guide prospective clients seeking debt settlement and debt consolidation solutions.

2 hours, 2 minutes ago

USA Customer Support Agent (PST-EST timezone)

JobHire.AI 11-50 Software Development

JobHire.ai is hiring a Customer Success professional to proactively guide users through onboarding and early job-search usage, strengthen trust, improve activation and retention, and support revenue growth through personalized engagement.

2 hours, 40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers