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IT Security Support Engineer

14 hours, 16 minutes ago
Colombia
Mid Level
Security Engineer
Cybersecurity
Git GitHub GitHub Actions Secrets Management
Apply Now
Media.Monks

Media.Monks

Media.Monks is a disruptive global powerhouse connecting content, data, and digital media services to lead brands into a new digital era.

Media
5K-10K
Founded 2001
View All Jobs 45

Description

  • Monitor and support security change requests submitted through pull requests.
  • Review and track security-related changes through CI/CD pipelines to ensure successful deployment.
  • Provision, modify, and support user access to internal and cloud-based resources.
  • Manage permissions, team memberships, and identity configurations across IAM systems.
  • Support and troubleshoot access issues for technical and non-technical users.
  • Provision and manage secrets for systems and services.
  • Authorize and provision bots and service accounts.
  • Communicate status updates, blockers, and security-related issues across teams.
  • Maintain and update documentation as tools, processes, and system knowledge evolve.

Requirements

  • 3+ years of relevant work experience.
  • Experience supporting Identity and Access Management (IAM) operations in enterprise environments.
  • Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions.
  • Experience managing and configuring security systems such as Okta, LDAP, and other IAM platforms.
  • Comfort working with command-line tools and technical troubleshooting.
  • Experience with CI/CD pipelines and deployment monitoring.
  • Ability to provision access to cloud resources and manage secrets securely.
  • Strong documentation skills with the ability to keep processes current as tools and systems evolve.
  • Excellent communication skills with the ability to support both technical and non-technical stakeholders.
  • Strong customer-service mindset with the ability to triage, prioritize, and manage multiple requests effectively.
  • Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems.
  • Self-motivated, collaborative, and proactive in raising issues and sharing progress.

Benefits

  • Remote work availability (#LI-Remote).
  • Equal-opportunity employer committed to a respectful and inclusive work environment.
  • Opportunity to work with a global, digital-first, data-driven company in a specialized technology environment.

Interested in this position?

Apply directly on the company website

Apply Now

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