Solutions Consultant

2 days, 12 hours ago
Full-time
Senior
Customer and Technical Support
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1001-5000
Founded 2015
$627M raised

Description

  • Partner with Sales throughout the sales cycle as a trusted technical and product advisor to prospective clients.
  • Conduct technical discovery with benefits leaders and design solutions aligned to their needs.
  • Lead tailored product demonstrations and technical presentations that communicate Lyra’s clinical model and value proposition.
  • Own technical sections of RFPs and proposals, ensuring accurate and strategically positioned responses.
  • Support account strategy by aligning technical solutions with client business objectives and benefits infrastructure.
  • Document technical requirements and set client expectations during implementation handoffs to Implementation and Customer Success teams.
  • Collaborate with operational stakeholders and channel partners to improve processes, establish best practices, and increase efficiency.
  • Collect client feedback, market insights, and competitive intelligence to inform Product and Engineering roadmap decisions.
  • Create sales tools, technical content, and demonstration scripts with Sales Enablement and Marketing.
  • Travel 15%–30% of the time.

Requirements

  • 5+ years of experience as a Solutions Consultant, Behavioral Health leader, or Health Plan Operations leader.
  • Experience in behavioral health, enterprise benefits, healthcare technology, or related sectors.
  • Proven ability to independently own technical sales cycles and contribute to closing complex enterprise deals.
  • Deep knowledge of employer benefits, behavioral health, employee benefits, health plans, HR technology, and benefits administration systems.
  • Understanding of technical and compliance requirements for large employers, including HIPAA.
  • Ability to design consultative solutions that address client business objectives and technical constraints.
  • Excellent presentation and communication skills for audiences ranging from benefits administrators and technical architects to C-suite executives.
  • Benefits consulting experience and/or a clinical background (preferred).
  • Commitment to improving access to high-quality behavioral healthcare.

Interested in this position?

Apply directly on the company website

Apply Now

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