Neurodiversity Navigator

18 hours, 1 minute ago
Full-time
Senior
Customer and Technical Support
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Support clients through brief assessment, psychoeducation, care planning, and connection to treatment or community resources.
  • Use an assessment rubric to determine whether neuropsychological testing is indicated and whether virtual or in-person testing is appropriate.
  • Provide psychoeducational training to caregivers of children and teens with neurodiverse conditions.
  • Serve as a neurodiversity subject matter expert and consult with cross-functional and clinical teams on best practices.
  • Manage a caseload of complex, multi-need neurodiverse clients through collaborative case management.
  • Facilitate ongoing client engagement and support readiness for treatment using neuroaffirming strategies.
  • Manage client crises by completing brief risk assessments and connecting clients to crisis or treatment resources.
  • Respond to callers seeking crisis support by offering brief, evidence-based coping skills.
  • Communicate with clients and providers through email, phone, care portal/EHR, and videoconferencing.
  • Coordinate care with health plans, billing, and clinical/support teams and provide feedback to leadership for program improvement.

Requirements

  • Master’s degree required.
  • BCBA certification and/or independent licensure required.
  • The company is unable to provide supervised hours toward licensure.
  • Significant experience managing neurodiversity-related clinical situations, with preference for case management experience.
  • Experience providing training or education on behavior and neurodiversity-related topics to caregivers and/or clients.
  • Deep understanding of the neurodiversity care navigation landscape at national, state, and regional levels for children and adults.
  • Comfort working in an environment with constantly evolving responsibilities.
  • Ability to provide short-term support via phone, videoconferencing, and email.
  • Bilingual Spanish-speaking candidates are strongly preferred but not required.
  • Pacific Time Zone availability is preferred but not required.
  • Must be a full-time resident of the United States.

Benefits

  • Competitive compensation for session work and administrative work.
  • Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.
  • Access to Lyra coaching and therapy services for employees and dependents.
  • Flexible scheduling to set your own availability for full-time hours.
  • Competitive paid time off, including 4 weeks of vacation, sick days, and company holidays.
  • Paid Parental Bonding Leave for birthing and non-birthing parents.
  • 401(k) with up to 3% matching.
  • Employee Well-Being Program with fertility and family-building support, maternity program, discount marketplace, pet insurance, and financial planning tools.
  • Free live and recorded webinars with CE approval from APA, ASWB, and NBCC.
  • Malpractice liability insurance.
  • Licensure renewal reimbursement for up to 5 state licenses.
  • Cross-licensure sponsorship and support, if eligible.
  • A monthly technology stipend and a new Chromebook.
  • Dedicated business support from Operations, HR, and IT teams.
  • Hourly base pay range of $37 to $56 per hour.

Interested in this position?

Apply directly on the company website

Apply Now

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