Security Engineer II

1 month, 3 weeks ago
Full-time
Mid Level
Cybersecurity
LivePerson

LivePerson

LivePerson is a global leader in Conversational AI, offering real-time intelligent customer engagement solutions through their platform, LiveEngage, for over 18,000 clients worldwide.

Internet Software & Services
1K-5K
Founded 1995

Description

  • Design, build, and maintain security controls to protect computer systems, networks, and information.
  • Define security requirements and create security architectures for internal and cloud-based systems.
  • Collaborate with cross-functional teams to identify, remediate, and reduce security risks in cloud systems, software, and processes.
  • Write and maintain security documentation, procedures, monitoring, and reporting artifacts.
  • Configure, troubleshoot, test, maintain, and improve security tools and services.
  • Develop technical solutions to strengthen security and automate repetitive security tasks.
  • Serve as a subject matter expert supporting Security Analysts and external security partners on complex issues.
  • Monitor system data and logs to detect unusual or potentially harmful activity.
  • Support incident response and urgent security issues, including participation in an on-call rotation.
  • Work with IT and Systems teams to improve the security posture of cloud and infrastructure tools.

Requirements

  • Hands-on experience working with multiple cloud services.
  • Practical experience with networking and systems such as Elastic, OKTA, IDM, AD, JAMF, Windows, Linux, and macOS.
  • Experience responding to security incidents and analyzing system logs.
  • Familiarity with Python or other scripting languages.
  • At least 3 years of experience in IT or Systems teams within a software or cloud-based company.
  • Experience creating and working with procedures, reports, SLAs, and escalation processes.
  • Ability to perform well under pressure in fast-changing environments.
  • Strong communication and teamwork skills, including excellent written and spoken English.
  • Good problem-solving skills and the ability to stay calm under pressure.
  • Valid CompTIA CySA+ certification.
  • Availability to support US business hours and participate in an after-hours on-call rotation.
  • Strong interpersonal skills, critical thinking, attention to detail, ability to manage tasks and deadlines, and ability to work independently with minimal supervision.

Benefits

  • Remote work from anywhere in North America.
  • Access to company hubs in New York and Seattle, plus WeWork locations globally.
  • Opportunity to work with a global security team of 20 professionals across North America and EMEA.
  • Inclusive workplace with employee resource groups such as Live In Color, LP Proud, and Women In Tech.
  • Equal opportunity employer with consideration for applicants regardless of background or protected status.
  • Reasonable accommodations provided for applicants and employees with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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