Data Integration Specialist

7 hours, 22 minutes ago
Full-time
Mid Level
Database Administration
Lightspeed

Lightspeed

Lightspeed is a leading point of sale (POS) and commerce platform that provides independent businesses with end-to-end solutions to manage inventory, customer management, sales, and analytics across all channels. With offices worldwide, Lightspeed help...

Professional Services
1K-5K
Founded 2005

Description

  • Write timely responses to clients about open issues and create documentation and self-serve resources.
  • Stay current on NuORDER platform features and middleware enhancements, and advocate for platform and tooling improvements.
  • Troubleshoot customer issues to identify the best solution for each client’s needs.
  • Manage multiple integration projects in a customer-facing capacity, including updates to mapping, formatting, and conditional logic.
  • Create, update, and maintain integrations using ETL and data integration technologies across multiple data sources.
  • Lead client scoping calls to gather technical specifications, identify alternative workflows, and highlight required changes.
  • Work cross-functionally to deliver projects, solve problems, and support larger integration initiatives.

Requirements

  • Help desk and troubleshooting experience.
  • Comfort with multitasking and managing competing or changing priorities.
  • Strong writing and presentation skills.
  • Understanding of SQL, JavaScript, SaaS, CRM, ERP, and APIs is a plus.
  • Ability to think beyond the status quo with a can-do attitude and drive for success.
  • Must be able to work in the EST timezone.
  • Position can be fully remote.
  • Experience in a customer-facing role is implied by the responsibilities and preferred for success in this position.

Benefits

  • Flexible work environment with remote work policies.
  • Flexible paid time off and unlimited paid time off policy.
  • Equity options and Lightspeed equity scheme.
  • Employer RRSP contribution of up to 4% of base salary, to a maximum of $5,000.
  • Training opportunities and free access to LinkedIn Learning.
  • Health and wellness benefits, including a $500 annual wellness credit.
  • Immediate health, dental, vision, and life insurance coverage for employees and eligible dependents.
  • Enhanced parental leave and paid leave assistance for new parents.
  • Mental health support, including an online platform plus counselling and coaching services.
  • Employee technology purchase program and interest-free loan options for certain Apple products.
  • Volunteer day and paid time off to volunteer.
  • Access to snacks, coffee, tea, and occasional office-provided meals and social events.
  • Compensation expected to be in the range of $70,000 to $80,000 CAD for candidates hired to work in Ontario.

Interested in this position?

Apply directly on the company website

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