Internal IT Manager

1 day, 8 hours ago
Full-time
Senior
DevOps and Infrastructure
Liatrio

Liatrio

Liatrio specializes in IT modernization consultancy, helping large enterprises enhance their software delivery processes and adapt to changing technology landscapes through a comprehensive approach that integrates both technological and cultural transf...

Internet Software & Services
51-250

Description

  • Manage the full lifecycle of company laptops and hardware, including purchasing, imaging, shipping, reclaiming, and inventory tracking.
  • Configure and maintain macOS and Windows devices using MDM solutions.
  • Ensure devices are enrolled, encrypted, patched, and compliant with security policies.
  • Set up new hires with the correct accounts, permissions, and tools before their first day.
  • Provide onboarding and offboarding support, including access removal, device recovery, and process documentation updates.
  • Deliver fast, friendly help desk support for issues such as password resets, VPN access, software installs, and meeting tool problems.
  • Administer internal SaaS applications such as Google Workspace, Slack, and Zoom.
  • Manage group memberships, distribution lists, SSO access, and other internal permissions workflows.
  • Monitor inactive accounts, license waste, and access anomalies, and help evaluate new systems and tools.
  • Support security maintenance activities, including audits, compliance checks, backups, restoration planning, and vendor coordination.

Requirements

  • 4–7 years of experience in IT support, systems administration, or internal IT management for teams of 50–200+ employees.
  • Experience troubleshooting macOS and Windows laptops, VPN, and SaaS applications.
  • Familiarity with device management and MDM tools.
  • Strong working knowledge of Google Workspace, SSO, and identity management.
  • Excellent communication skills with a calm, clear, and friendly support style.
  • Ability to thrive in a remote-first environment and manage logistics across time zones.
  • Experience automating onboarding/offboarding or other IT workflows using scripting or workflow tools is preferred.
  • Experience supporting internal security practices such as MFA, encryption, patching, and compliance checks is preferred.
  • Ability to coordinate with external vendors for warranty or hardware service needs is preferred.

Benefits

  • Salary range of $85,000–$130,000 per year.
  • Remote-first, fully distributed work environment.
  • Opportunity to support a growing consulting firm working across multiple industries.
  • Equal opportunity employer committed to diversity, inclusion, and accessible hiring.
  • Reasonable accommodations available for applicants with disabilities or religious needs.

Interested in this position?

Apply directly on the company website

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