Onboarding Specialist

1 month ago
Full-time
Mid Level
Operations
Level Access

Level Access

Level Access provides a comprehensive digital accessibility platform, automated scans, and expert-led services to help organizations achieve and maintain accessibility compliance. With a focus on IT systems, Level Access has been a leader in the access...

Internet Software & Services
251-1K
Founded 1997
$72M raised

Description

  • Deliver engaging live onboarding sessions for new hires.
  • Manage and maintain the learning management system, including setup, user access, reporting, and role-specific learning paths.
  • Collaborate cross-functionally with HR, IT, and business teams to streamline onboarding processes and resolve inquiries.
  • Use AI tools such as Microsoft 365 Copilot to improve content management and learning delivery efficiency.
  • Create and maintain onboarding documentation in Confluence.
  • Collect feedback from new hires and stakeholders to improve programs and resources.
  • Support the development and implementation of scalable onboarding processes aligned with organizational goals.
  • Ensure consistency in messaging and accessibility standards across onboarding content and communications.

Requirements

  • 2–5 years of experience in onboarding, training, or related learning functions.
  • Hands-on experience with LMS platforms, with Skilljar preferred.
  • Experience setting up and administering structured learning paths.
  • Strong communication and presentation skills for delivering live sessions to diverse audiences.
  • Familiarity with AI tools and enthusiasm for exploring new technologies.
  • Proficiency with Confluence and Microsoft 365 Suite.
  • Ability to manage multiple priorities, work independently, and navigate a matrixed organization.
  • Customer-focused mindset with strong organizational and problem-solving skills.

Benefits

  • Full-time, salaried position.
  • Competitive benefits package.
  • Bonus opportunities.
  • Generous paid time off.
  • Paid holidays.
  • Programs supporting employee well-being.
  • Work-life balance support.

Interested in this position?

Apply directly on the company website

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