Amazon Reimbursement Specialist

3 weeks, 1 day ago
Full-time
Senior
Operations
lago

lago

lago connects talented individuals from emerging markets with high-quality remote job opportunities, facilitating professional growth and increased earnings for both workers and agencies.

Professional Services

Description

  • Identify, validate, and submit reimbursement claims for FBA-related issues, including lost, damaged, misclassified inventory, and incorrect fees.
  • Monitor and track reimbursement cases to ensure timely and accurate resolution.
  • Analyze reimbursement trends to identify recurring issues and implement preventative measures.
  • Collaborate with internal teams to reconcile inventory discrepancies and billing errors.
  • Build, maintain, or improve automated reimbursement tools and workflows for advanced-level claim management.
  • Generate reports and provide insights to optimize reimbursement processes.
  • Maintain compliance with Amazon policies and procedures.
  • Reconcile inbound FBA shipments and identify inbound lost discrepancies that qualify for reimbursement.

Requirements

  • Deep knowledge of Amazon FBA operations and fee structures.
  • Expertise in reimbursement claim processes and case filing.
  • Strong analytical and problem-solving skills to identify discrepancies and root causes.
  • Experience with automated reimbursement software is highly desirable.
  • Proficiency in Excel or Google Sheets for tracking and reporting.
  • Excellent written and spoken English for communication and reporting.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple cases simultaneously and work independently.
  • Knowledge of Amazon Seller Central reporting tools and dashboards.

Benefits

  • Remote work from anywhere with a global team.
  • Flexible work arrangement that supports work-life balance.
  • Growth opportunities to shape the role and develop with the company.
  • An innovative, data-driven team culture.
  • USD salary negotiable based on experience.

Interested in this position?

Apply directly on the company website

Apply Now

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