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Manager, Strategic Consulting

7 hours, 8 minutes ago
United States
Full-time
Senior
Consultant
Project and Program Management
CRM
Apply Now
Kobie Marketing

Kobie Marketing

Kobie Marketing specializes in providing comprehensive loyalty marketing solutions, combining strategy, technology, and program management to enhance customer experiences and drive enterprise value for leading global brands.

Professional Services
251-1K
Founded 1990
View All Jobs 7

Description

  • Support the design, evolution, and optimization of loyalty, retention, and engagement programs aligned to client goals.
  • Partner with cross-functional teams to develop and execute strategic client roadmaps.
  • Contribute actionable recommendations and loyalty strategies based on client business objectives and customer needs.
  • Analyze research and performance data to create briefs, playbooks, and learning agendas.
  • Craft clear, data-driven narratives for internal and external stakeholders.
  • Contribute thought leadership by tracking industry trends and informing internal frameworks and external points of view.
  • Manage project scope, deliverables, and timelines for individual workstreams.
  • Collaborate with client services, analytics, marketing services, technology, and operations teams to deliver consulting work.

Requirements

  • 5–8 years of experience in loyalty, CRM, customer engagement, or marketing strategy, either agency-side or client-side.
  • Experience across at least two verticals such as retail, travel, financial services, entertainment, or telecom.
  • Strong understanding of loyalty mechanics, including earn/burn, liability, personalization, lifecycle marketing, and customer experience.
  • Ability to translate insights into defensible recommendations and build trusted client relationships.
  • Comfort interpreting complex data and crafting persuasive narratives.
  • Bachelor’s degree required.
  • Exposure to global, multi-brand, or paid loyalty programs is preferred.
  • Ability to work effectively in a fast-paced and ambiguous environment.
  • Strong collaboration and communication skills with a team-first mindset.

Benefits

  • Flexible remote work environment.
  • Flexible Time Off.
  • Nine company-wide holidays.
  • A diverse suite of benefits supporting growth, development, and personal well-being.

Interested in this position?

Apply directly on the company website

Apply Now

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