Loan Officer Assistant - Remote

4 hours, 30 minutes ago
Full-time
Junior
Sales and Business Development
Knock

Knock

Knock is a top performance management platform in the multifamily industry, leveraging AI and data for informed decisions and enhanced resident experiences.

Real Estate
51-250
$47M raised

Description

  • Gather documentation to complete loan applications and confirm minimum submission requirements before disclosure.
  • Help borrowers and partners secure pre-approval for the Knock Bridge Loan.
  • Manage pipelines of 200+ loan applications per month per Loan Officer.
  • Follow up on disclosed loans to ensure timely signatures.
  • Assist Loan Officers and Loan Assistants with borrower requests and assign new loan files.
  • Review TRID guidelines and Loan Estimates.
  • Coordinate with risk teams and Loan Officers to accurately set up and document loans in Encompass.
  • Provide responsive customer service to internal stakeholders and external customers.
  • Meet individual quotas and company metrics while sharing process improvements with the team.
  • Support ad hoc projects and promote a people-first customer experience from lead through closing.

Requirements

  • 1+ year of experience as a Mortgage Loan Originator, Sales Assistant, or Loan Officer Assistant.
  • Active NMLS license or ability to obtain one within the first 90 days.
  • Experience with a loan origination system, Meridian Link, Blend, and/or Google Suite.
  • High school diploma or equivalent.
  • Experience working successfully in a fully remote role with a distributed national team.
  • Strong written and verbal communication skills and a customer-service orientation.
  • Ability to interpret internal guidelines and maintain strong attention to detail.
  • Comfort working autonomously in a fast-paced, changing startup environment.
  • Understanding of TRID guidelines and Loan Estimates.
  • Ability to operate a computer continuously and communicate through phone or video applications.

Benefits

  • $51,000–$56,000 base salary plus an uncapped incentive plan.
  • 100% remote work within the U.S. with flexible work arrangements.
  • Medical, dental, and vision coverage beginning on the first day for full-time employees.
  • Flexible paid time off and paid parental leave.
  • $1,000 annual professional development allowance.
  • Life, AD&D, and disability insurance plus a 401(k) plan.
  • $75 monthly health and wellness allowance, up to $400 monthly coworking allowance, and $100 monthly communication allowance.
  • Eligible employees can receive a $2,500 referral bonus.

Interested in this position?

Apply directly on the company website

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