Product Manager, Customs House Brokerage

1 day, 13 hours ago
Full-time
Senior
Product Management
KLEARNOW.AI

KLEARNOW.AI

KlearNow transforms supply chains with AI-powered Logistics as a Service, simplifying customs clearance and drayage to enhance global trade efficiency.

Professional Services
251-1K
Founded 2018
$66M raised

Description

  • Own the Customs House Brokerage product area end to end, from problem framing through shipped, measured outcomes.
  • Define and improve workflows for classification, entry construction and validation, ABI/ACE filing, PGA handling, and tariff logic.
  • Identify manual operational touches and eliminate them through automated, exception-driven product workflows.
  • Write acceptance criteria that define system behavior with no human action required, including triggers, automated actions, pass criteria, and failure modes.
  • Collaborate with an engineering lead in the Bet / Shape / Build / Validate pod framework to deliver prototypes and production features.
  • Build and validate products for tariff calculations, including Section 232, Section 301, and IEEPA/Section 122 stacking.
  • Work across classification logic using retrieval, citations, confidence scoring, and fallback mechanisms.
  • Drive discovery, prioritization, and delivery for a high-stakes customs and trade compliance domain.

Requirements

  • Strong customs brokerage depth, including the full entry lifecycle.
  • Knowledge of HTS classification, 7501, ISF, ABI/ACE/CATAIR mechanics, PGA, and post-entry work such as PSC and PEA.
  • Ability to discuss Section 232, Section 301, and the current IEEPA/Section 122 landscape.
  • Understanding that order of operations in duty calculation is critical.
  • Technical fluency with data flow, ingestion, extraction, APIs, and integrations.
  • Ability to distinguish between deterministic rules and probabilistic models.
  • Comfort reading schemas, locating bugs in system flows, and writing engineer-friendly requirements.
  • Experience owning products end to end in a complex, high-stakes domain.
  • Strong discovery, prioritization, and testable specification skills.
  • US broker license or equivalent field-earned experience is a strong plus.
  • Prior experience at a customs brokerage, freight forwarder, or trade-tech platform is nice to have.
  • Familiarity with Canadian customs processes such as CARM, CAD, and LVS is nice to have.
  • Experience with restricted party screening or refund/reconciliation workflows is nice to have.

Benefits

  • Competitive compensation package.
  • Comprehensive medical, dental, and vision insurance.
  • Health Reimbursement Plan to offset deductibles and out-of-pocket medical expenses.
  • Equity participation.
  • 401(k).
  • Flexible time off policy with uncapped vacation.
  • Remote work within the US only.

Interested in this position?

Apply directly on the company website

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