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Social Media Manager with Chinese - Gaming - Fixed-term

5 days, 20 hours ago
China
Full-time
Mid Level
Social Media Manager
Customer and Technical Support
Copywriting Instagram API
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 55

Description

  • Respond directly to players across social media platforms and manage community communication.
  • Align with team members on tone of voice, FAQs, and response guidelines.
  • Cover as the main point of contact for Community Managers during holidays or sick leave.
  • Manage client interactions when the CM Lead is unavailable.
  • Create content performance reports and recommend improvements based on findings.
  • Support the CM Lead with performance reporting in the required format and schedule.
  • Lead paid social media activity for the team.
  • Assist with managing community management processes and timely delivery across multiple projects.
  • Help train and coach new and existing Community and Social Media Managers.
  • Develop content calendars, schedule posts, and write copy aligned with brand voice.
  • Support campaign planning, audience research, trend research, and brand building.
  • Coordinate with studio teams to source imagery and create additional static and video assets when needed.

Requirements

  • Prior professional experience in community management or social media in gaming.
  • Excellent written and verbal communication skills in English.
  • Experience with and understanding of Bilibili, Weibo, Douyin, and Xiaoheihe.
  • Passion for video games and social media.
  • Strong understanding of social media and community platforms such as Discord, Twitch, Reddit, Instagram, and Facebook.
  • Contact information, personal email address, location, and language abilities must be included on the CV or cover letter.
  • Ability to work on a fixed-term contract of approximately 6 months.
  • Experience supporting paid social media (preferred).

Benefits

  • Remote role with flexibility and a good work-life balance.
  • Fun, friendly, diverse, and inclusive company culture.
  • Opportunity to work on exciting projects with global game brands.
  • Possible freelance cooperation or employment contract depending on location and project needs.
  • Welcoming and supportive work environment.
  • International team with a global footprint.

Interested in this position?

Apply directly on the company website

Apply Now

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