Sales Account Manager

1 month, 3 weeks ago
Full-time
Mid Level
Sales and Business Development
Keyloop

Keyloop

Keyloop is the largest global automotive technology solutions provider, offering future motive technology to enhance the car buying and owning experience. Their comprehensive solutions cover the entire consumer lifecycle, empowering growth through dist...

Automotive
1K-5K

Description

  • Serve as the primary contact and trusted advisor for a defined portfolio of clients.
  • Lead retention, upsell, and cross-sell initiatives with account sales executives.
  • Coordinate sales, professional services, and customer success teams through a unified account strategy.
  • Develop and maintain strategic account plans covering client goals, risks, opportunities, and outcomes.
  • Represent customer needs internally across product, support, and service delivery functions.
  • Monitor account health and performance data to improve adoption, satisfaction, and issue resolution.
  • Manage senior stakeholder relationships and support commercial discussions, contract negotiations, and revenue accountability.

Requirements

  • At least 4 years of hands-on client account management experience focused on customer success and business growth.
  • Experience in account management, preferably within the SaaS or software sector.
  • Strong understanding of SaaS business models and customer lifecycle management.
  • Automotive retail experience is preferred.
  • Familiarity with solution-selling or consultative-selling methodologies.
  • Knowledge of customer success practices and account retention strategies.
  • Excellent relationship-building, communication, and consultative customer-management skills.
  • Ability to lead cross-functional teams and manage stakeholders in complex environments.
  • Strategic, results-oriented approach with the ability to translate business needs into actionable solutions.
  • Willingness to travel across the region as needed; academic qualifications are not required.

Benefits

  • Training, development, and career progression opportunities.
  • Opportunity to collaborate with global industry experts and work with technology products and services.
  • Performance-based pay and benefits.
  • Supportive, collaborative, and inclusive work environment.
  • AI training and tools to support creativity and productivity.

Interested in this position?

Apply directly on the company website

Apply Now

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