Sales Engineer

2 hours, 41 minutes ago
Full-time
Mid Level
Software Development
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised

Description

  • Design and deliver value-based technical demonstrations tailored to customer pain points.
  • Partner with Sales Executives to support deal closure through technical evaluations and proposal development.
  • Handle technical objections during the sales cycle.
  • Own the proof-of-concept process from initial setup through final ROI validation.
  • Monitor discovery discussions and document technical requirements to inform solution design.
  • Build integrated solutions across IT infrastructure monitoring, PSA, security, BCDR, and IT documentation.
  • Act as the voice of the customer by sharing field feedback with Product Management.
  • Translate complex technical features into clear business value for prospective and existing customers.

Requirements

  • Minimum 3 years of experience as a Sales Engineer in IT, pre-sales, or SaaS.
  • Proven pre-sales, IT, or SaaS experience with strong business acumen.
  • Hands-on experience with Windows Server OS, virtualization platforms such as Hyper-V or VMware, server monitoring tools including IIS, SQL, and Active Directory, and basic networking concepts.
  • Deep understanding of RMM, PSA, and IT service desk workflows.
  • Proficiency in endpoint and network security, including AV, EDR, SIEM, firewalls, and incident response.
  • Experience with backup and disaster recovery solutions.
  • Exceptional written and verbal English communication skills.
  • Comfortable presenting over phone or video to audiences ranging from system administrators to C-level executives.
  • Bachelor’s degree in computer science, engineering, IT, or equivalent practical experience in the SaaS/IT space.

Interested in this position?

Apply directly on the company website

Apply Now

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