Senior Technical Program Manager, Security - Mexico

2 months, 1 week ago
Full-time
Senior
Project and Program Management
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Own the day-to-day program management of security organization projects and operating cadence.
  • Enforce a consistent operating standard across security projects, including ownership, timelines, scope, plans, and status.
  • Manage intake and triage for security requests from Slack, ticket forms, and direct asks.
  • Produce status briefs and leadership reporting for weekly, monthly, and quarterly reviews.
  • Maintain a working model of team capacity and commitments and flag slippage or overcommitment early.
  • Track and analyze interruption work and propose projects to reduce unplanned work and improve efficiency.
  • Prioritize new work using impact, urgency, dependencies, and capacity criteria.
  • Partner with the AI engineering team to define, validate, and improve the AI-assisted program management system.
  • Refine and roll out operating standard updates as edge cases arise.
  • Represent the security program management function to stakeholders and leadership across the company.

Requirements

  • 6 years of program or project management experience, ideally in technical or engineering organizations.
  • Demonstrated experience using AI to scale program management work.
  • Deep fluency with Jira and Confluence, including epics, project structure, JQL, dashboards, and reporting.
  • Excellent written communication for executive updates, project briefs, and status reports.
  • Comfort working without complete information and making independent judgment calls.
  • Ability to push back constructively, including upward, when commitments are at risk or scope is creeping.
  • Experience operating in a remote-first organization.
  • Bonus: prior experience in security, infrastructure, or platform engineering organizations.
  • Fluency in English for interviews and internal business communication.
  • Must be located in and authorized to work in Mexico.

Benefits

  • Remote-first work environment with the role based in Mexico.
  • Opportunity to work on AI-augmented operations in a modern security organization.
  • Chance to collaborate with a seasoned executive team and supportive board.
  • Work in a fast-moving SaaS environment with room to share ideas and influence outcomes.
  • Inclusive company culture focused on connection and employee success.
  • Equal opportunity employer commitment.

Interested in this position?

Apply directly on the company website

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