Senior Account Manager

3 hours, 49 minutes ago
Full-time
Mid Level
Customer and Technical Support
Jenzabar

Jenzabar

Jenzabar provides integrated software solutions for higher education, including enterprise resource planning (ERP) and student information systems (SIS), aimed at enhancing innovation and supporting student success across academic and administrative fu...

Internet Software & Services
251-1K
Founded 1998

Description

  • Develop and monitor comprehensive production schedules against project milestones.
  • Coordinate internal project tasks and follow up with team leads to maintain schedule progress.
  • Serve as the primary contact for clients and internal teams, providing updates and managing feedback and pending items.
  • Review deliverables for accuracy, project alignment, and client expectations before release.
  • Monitor digital marketing budgets, request hour allocations, and support project profitability.
  • Facilitate internal and external meetings, including agenda management, detailed notes, and follow-up actions.
  • Manage vendor communications and physical production deliverables, including proofs and edits.
  • Identify team knowledge gaps and provide informal training and knowledge sharing.
  • Support colleagues with complex deliverables and provide proactive project guidance.

Requirements

  • 4+ years of relevant professional experience; higher education experience preferred.
  • Bachelor’s degree in a related field.
  • Proficiency with Microsoft Office Suite, particularly Word and PowerPoint.
  • Expert interpersonal communication skills and experience managing client expectations across stakeholders.
  • Exceptional organizational skills and meticulous attention to detail.
  • Ability to handle confidential information discreetly and work autonomously.
  • Collaborative mindset with the ability to execute independently and meet deadlines.
  • Self-motivated learner who takes initiative and quickly masters new processes.
  • Applicants must not require company sponsorship for work visas.

Benefits

  • $60,000–$70,000 annual salary range.
  • Annual bonus eligibility.
  • Medical, dental, and vision insurance.
  • Life insurance and short- and long-term disability coverage.
  • Paid time off, parental leave, and holidays.
  • 401(k) plan.
  • Educational assistance.

Interested in this position?

Apply directly on the company website

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