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Azure Cloud Engineer II

4 months ago
United States
Full-time
Senior
Cloud Engineer
DevOps and Infrastructure
Azure PowerShell Terraform
Apply Now
iT1

iT1

iT1 Source is a global IT solutions company founded in 2003, offering a wide range of services including software, hardware, training, consulting, procurement, and managed services. With a focus on data management, virtualization, connectivity, communi...

Internet Software & Services
51-250
Founded 2003
View All Jobs 11

Description

  • Deliver proactive operational support for managed Azure, Microsoft 365, and hybrid environments using standardized processes and customer runbooks.
  • Provide advanced technical support for escalated incidents, service requests, and problems, including root cause analysis and permanent corrective actions.
  • Monitor the health, availability, capacity, and performance of cloud infrastructure and services and resolve issues before business impact occurs.
  • Administer Azure services including virtual machines, Azure Virtual Desktop, storage, backup, site recovery, networking, identity, and related platform services.
  • Support Microsoft 365 and security services such as Microsoft Entra ID, Conditional Access, multifactor authentication, role-based access control, and endpoint management.
  • Implement and maintain monitoring, alerting, patching, backup, recovery, and maintenance processes to improve reliability and resilience.
  • Contribute to automation and standardization through scripting, templates, repeatable procedures, and operational runbooks.
  • Partner with internal security, service desk, and engineering teams on vulnerability remediation, compliance-aligned practices, and change execution.
  • Maintain accurate technical documentation for customer environments, procedures, standards, and support models.
  • Assist with cloud deployments, environment optimization, and lifecycle management using approved architectural standards and operational best practices.
  • Identify opportunities to improve security posture, operational efficiency, service performance, and cost optimization.
  • Communicate technical issues and recommendations clearly to clients and internal stakeholders.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field, or equivalent education and work experience.
  • 5+ years of experience administering and supporting Microsoft Azure in production environments, preferably in a managed services or multi-customer support model.
  • Demonstrated experience with Azure infrastructure, networking, compute, storage, backup, disaster recovery, and identity services.
  • Working knowledge of Microsoft 365 administration and security capabilities, including Microsoft Entra ID, Conditional Access, multifactor authentication, and role-based access control.
  • Experience with monitoring and operational tools such as Azure Monitor, Log Analytics, alerting platforms, and service management systems.
  • Experience with endpoint, security, and cloud operations tools such as Intune, Microsoft Defender, Defender for Cloud, or Microsoft Sentinel is preferred.
  • Knowledge of IT service management practices, including incident, problem, change, and request management.
  • Ability to document environments, processes, standards, and technical procedures accurately and consistently.
  • Experience with scripting or automation using PowerShell, Azure CLI, or similar tools; familiarity with infrastructure as code concepts such as Bicep, ARM, or Terraform is a plus.
  • Ability to assess environments, identify risks and improvement opportunities, and make recommendations related to availability, security, performance, and cost optimization.
  • Strong client-facing communication skills with the ability to explain technical concepts clearly to technical and non-technical audiences.
  • Ability to manage priorities, work with limited oversight, and contribute effectively in a fast-paced, 24x7 managed services environment.
  • Preferred certifications include AZ-104, AZ-305, AZ-500, AZ-700, MS-102, Identity and Access Administrator Associate, MD-102, and SC-200.

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums.
  • Two weeks of paid time off in the first year, with increasing PTO based on tenure.
  • Most major holidays off.
  • 401(k) plan with employer match.
  • Onsite fitness center.
  • Onsite monthly massages.

Interested in this position?

Apply directly on the company website

Apply Now

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