Collections & Accounts Receivable Specialist - EST Hrs (Remote)

11 hours, 40 minutes ago
Full-time
Junior
Finance and Accounting
ISTA Solutions

ISTA Solutions

ISTA Solutions is a one-stop outsourcing company that provides quality and cost-efficient services and solutions. They offer tailor-made workflow solutions, skilled agents dedicated to clients, global resources for comprehensive support, and a focus on...

Professional Services
251-1K
Founded 2015

Description

  • Proactively follow up on aging customer invoices by phone and email to drive timely collections.
  • Recover outstanding payments while maintaining a strong focus on collection outcomes.
  • Identify and resolve issues that delay payment, such as incorrect contacts, missing information, and disputes.
  • Take initiative to solve account-related problems independently and escalate issues when necessary.
  • Maintain accurate records of communications and follow-up activity in internal systems.
  • Communicate professionally, assertively, and firmly to support collection targets.
  • Collaborate with internal teams to align on account status and action plans.

Requirements

  • Excellent written and verbal English communication skills.
  • Highly proactive and able to take full ownership of assigned accounts.
  • Goal-driven with a strong focus on collecting outstanding payments.
  • Assertive, confident, and persistent in driving results.
  • Strong problem-solving ability to uncover correct contacts and remove payment obstacles.
  • Professional and calm under pressure.
  • Basic computer skills, including MS Office and Outlook.
  • Comfortable navigating systems and updating records accurately.
  • Fully remote role requiring a fixed fibre internet line with a minimum speed of 25 Mbps upload and download, plus wired Ethernet capability.
  • Reliable power backup is required to manage load shedding or outages.

Interested in this position?

Apply directly on the company website

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