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Care Coordinator Talent Pool - US Healthcare | Remote (SA Candidates)

1 month, 3 weeks ago
South Africa
Full-time
Junior
Project Coordinator
Operations
ClickUp HIPAA
Apply Now
ISTA Solutions

ISTA Solutions

ISTA Solutions is a one-stop outsourcing company that provides quality and cost-efficient services and solutions. They offer tailor-made workflow solutions, skilled agents dedicated to clients, global resources for comprehensive support, and a focus on...

Professional Services
251-1K
Founded 2015
View All Jobs 13

Description

  • Coordinate patient care, case management, and client support activities for U.S.-based healthcare and ABA therapy teams.
  • Manage scheduling, clinical coordination, client onboarding, and case setup tasks.
  • Handle multiple cases and priorities simultaneously while maintaining accuracy and professionalism.
  • Communicate with U.S.-based teams and clients via Teams, email, and telecom.
  • Support healthcare compliance administration and maintain confidentiality standards.
  • Manage sensitive conversations with strong emotional intelligence and professionalism.
  • Work remotely during U.S. business hours aligned to EST.
  • Use care coordination and workflow systems such as CentralReach, ClickUp, Intermedia, or EHR platforms as needed.

Requirements

  • 1–2 years of experience in healthcare coordination, case management, or client support.
  • Experience in care coordination, patient care coordination, healthcare client services, healthcare compliance administration, ABA therapy support, scheduling, clinical coordination, or client onboarding and case setup.
  • Strong written and verbal English communication skills.
  • Comfort working U.S. business hours with EST alignment.
  • Strong organizational and multitasking skills.
  • High emotional intelligence and ability to manage sensitive conversations professionally.
  • Experience supporting U.S.-based clients is advantageous.
  • Familiarity with CentralReach, ClickUp, Intermedia, EHR platforms, or similar tools is a plus.
  • Understanding of HIPAA compliance and confidentiality standards is beneficial.
  • Must have fibre internet with at least 25 Mbps upload and download, reliable backup power, and a dedicated home workspace.

Benefits

  • Fully remote work.
  • Opportunity to be considered for future U.S.-based healthcare and ABA therapy roles.
  • Work with an international BPO company supporting U.S.-based clients.
  • Open-ended talent pool with no closing date.

Interested in this position?

Apply directly on the company website

Apply Now

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