OPERATIONS ANALYST II - OPERATIONAL EXCELLENCE

2 hours, 58 minutes ago
Full-time
Junior
Operations
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Map, document, and analyze end-to-end existing processes.
  • Identify bottlenecks, inefficiencies, redundancies, and improvement opportunities.
  • Perform diagnostics with a systemic and cross-functional view.
  • Propose and implement process optimization solutions.
  • Apply methodologies such as Lean, Six Sigma, BPMN, and NEX.
  • Automate processes when applicable using RPA and digital workflows.
  • Establish process standards, norms, and documentation.
  • Ensure compliance with regulations and internal policies.
  • Create performance indicators (KPIs) and monitor results.
  • Facilitate workshops and meetings with stakeholders and collaborate with strategic and IT teams.

Requirements

  • Bachelor’s degree in Production Engineering, Accounting, Process Management, Administration, or a related field.
  • More than 1 year of experience with process modeling.
  • Intermediate to advanced Excel proficiency.
  • Strong interpersonal skills, excellent written and verbal communication, proactivity, and results orientation.
  • Critical thinking and ability to propose improvements in business processes.
  • Intermediate English is preferred.
  • Knowledge of RPA, process automation, BPMN platforms, Power BI, and Bizagi is preferred.

Benefits

  • Meal allowance and food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Baby on Board and nursing room support.
  • Extended parental leave.
  • Childcare/nanny assistance and/or support for children with disabilities.
  • Wellhub and Inter running group.
  • CARE4U space in Belo Horizonte with exclusive self-care services, relaxation area, games, and a mini golf course.
  • Perks in the Super App, including Duo Gourmet.
  • Prime Inter card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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