Principal Product Manager, AI

1 hour, 14 minutes ago
Full-time
Lead
Product Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Own the product vision, strategy, roadmap, and go-to-market for agentic AI solutions.
  • Define clear problem statements, PRDs, success metrics, and prioritization for new products and features.
  • Partner with engineering and data science to scope experiments, manage backlogs, define KPIs, and ensure reliability, safety, and observability.
  • Lead customer discovery, design pilots, and develop proof points that validate product impact.
  • Collaborate with sales and marketing on pricing, packaging, enablement, case studies, and commercial launch plans.
  • Build the business case by modeling unit economics, ROI, and financial targets for margin recovery and efficiency.
  • Report product and business performance to executives and external stakeholders.
  • Ensure data readiness by assessing data quality, telemetry, integrations, feedback loops, and guardrails.
  • Work cross-functionally with data engineering, retailer success, enterprise sales, and business development to launch and expand products.

Requirements

  • 6+ years of product management experience building B2B or enterprise software.
  • 3+ years delivering AI/ML-powered products from concept through GA.
  • Proven track record of shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes.
  • Hands-on data proficiency, including the ability to query or analyze large datasets using SQL or equivalent tools.
  • Experience evaluating data quality, model performance, and signal reliability.
  • Experience leading cross-functional execution with engineering, data science, design, sales, and marketing.
  • Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences.
  • Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes.
  • Exceptional written and verbal communication skills across technical and commercial audiences.
  • Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.
  • Experience in grocery, retail, or supply chain, including familiarity with store operations, inventory management, and margin levers.
  • Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation or guardrail practices.
  • Background with demand forecasting, replenishment, or inventory optimization products and metrics such as OSA, service level, and shrink.
  • Familiarity with retail technology systems including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations.
  • Experience displacing incumbents or winning competitive takeouts in enterprise accounts.
  • Early-career experience in management consulting, solutions architecture, or business analytics.

Benefits

  • Highly market-competitive compensation and benefits.
  • Base salary range of $209,000 to $264,000 USD depending on location.
  • Remote work with Flex First flexibility.
  • Eligibility for a new hire equity grant.
  • Eligibility for annual refresh equity grants.
  • Opportunity to work at a company offering flexible and safe earnings opportunities for Instacart Personal Shoppers.

Interested in this position?

Apply directly on the company website

Apply Now

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