Senior Business Analyst (Government Services)

9 hours, 57 minutes ago
Full-time
Senior
Data Science and Analytics
Insomniac Design

Insomniac Design

Insomniac Design is an award-winning digital creative agency founded in 1999, specializing in human-centered design for web, mobile, branding, and digital transformation. With a global presence and diverse client portfolio, we deliver innovative soluti...

Media
11-50
Founded 1999

Description

  • Lead requirements gathering, documentation, validation, and measurement throughout the project lifecycle.
  • Facilitate discussions with clients, stakeholders, users, and internal teams to analyze and document functionality.
  • Create business requirements specifications, user stories, acceptance criteria, and supporting documentation.
  • Collaborate across departments to refine requirements, capture assumptions, and align teams on product objectives.
  • Support QA test case development and participate in testing to refine requirements.
  • Recommend product roadmap changes as requirements evolve.
  • Design and implement improved product, process, and automation workflows using industry best practices.
  • Mentor junior and mid-level team members and contribute to hiring and performance-management activities.
  • Develop business processes that improve customer outcomes and support organizational growth.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems, Data Science, Business Administration, or a related field.
  • 5+ years of experience as a Business Analyst.
  • Relevant business analyst credentials or certifications, such as CBAP, PMP, or Agile certifications.
  • Proficiency with requirements management methodologies for digital product development, such as BABOK.
  • Experience creating and maintaining requirements, user acceptance testing strategies, and maintenance documentation.
  • Experience with digital development tools including Jira, Confluence, and Figma.
  • Experience with web products built on a variety of platforms.
  • Ability to lead client-, stakeholder-, and user-facing discussions.
  • Ability to define Business Analyst processes, best practices, and continuous-improvement initiatives.
  • Experience managing multiple projects, meeting critical deadlines, and adapting to shifting priorities.
  • Strong ability to communicate complex concepts clearly to internal and external stakeholders.
  • Experience working with government agencies on legacy-system analysis, service modernization, or citizen-facing platforms.
  • Ability to translate policy, legislative, or operational mandates into system requirements and digital workflows.
  • Familiarity with government digital-service processes and specifications, including case management, licensing, or application-processing systems.
  • Eligibility to work in the United States without visa sponsorship.

Benefits

  • Salary range of $80,000–$110,000.
  • Competitive salary and benefits package.
  • Health insurance.
  • Life insurance.
  • 401(k) contribution.

Interested in this position?

Apply directly on the company website

Apply Now

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