Marketplace Business Analyst, InfoTrack Exchange

1 hour, 5 minutes ago
Full-time
Mid Level
Data Science and Analytics
InfoTrack US

InfoTrack US

InfoTrack US provides a technology platform that integrates with leading case management systems to automate court filing and service tasks for law firms, streamlining workflows and enhancing efficiency in the legal industry.

Internet Software & Services
51-250
Founded 2000

Description

  • Build and maintain reporting for marketplace coverage, agency performance, SLA compliance, and business intelligence dashboards.
  • Own and maintain the partner agency data model, replacing manual spreadsheets with an integrated reporting view.
  • Partner with Operations to standardize agency sourcing and qualification processes and improve pipeline visibility.
  • Develop financial and operational models for geographic expansion, market sizing, coverage gap analysis, and agency capacity planning.
  • Collaborate with Engineering and Business Intelligence teams to turn ad hoc queries into governed reports and documentation.
  • Define, track, and report key performance indicators and product initiative success metrics.
  • Present coverage, performance, and business insights to leadership.
  • Conduct data quality audits and drive fixes for gaps in data accuracy, consistency, and integrity.

Requirements

  • 4+ years of experience in business analysis, product analytics, revenue operations, or strategy and operations, preferably in a marketplace, platform, or operations-intensive environment.
  • Strong SQL skills, including joins, aggregations, and working with unfamiliar database schemas.
  • Experience building and maintaining dashboards in Looker, Tableau, Microsoft Power BI, or similar BI tools.
  • Experience defining KPIs, developing financial models, conducting market sizing, and making actionable business recommendations.
  • Ability to work effectively in ambiguous environments and develop analytical solutions from open-ended business questions.
  • Strong written communication skills for technical and non-technical stakeholders.
  • Experience contributing to data model design and collaborating with Engineering on reliable reporting structures is preferred.
  • Experience with dbt, Snowflake, or similar modern data stack tools is preferred.
  • Familiarity with marketplace dynamics such as supply-demand balancing, provider quality scoring, and coverage optimization is preferred.
  • Experience in legal services, litigation support, or another regulated industry is preferred.

Benefits

  • Competitive compensation range of $95,000 to $160,000, depending on experience, skills, and internal equity.
  • Remote role available from an approved U.S. location.
  • 401(k) match.
  • Medical, dental, and vision insurance with 85% of employee premiums covered and 70% of family premiums covered.
  • Employer-funded short-term and long-term disability, life, and AD&D insurance.
  • 20 days of paid time off plus 11 paid holidays.
  • “Be Me Time” for mental health, recharging, and volunteering.
  • Monthly internet stipend for employees.

Interested in this position?

Apply directly on the company website

Apply Now

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